aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
Core units BSBFIN601 Manage organisational finances BSBOPS601 Develop and implement business plans SITXCCS016 Develop and manage quality customer service practices SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXFIN011 Manage physical assets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM009 Lead and manage people SITXHRM010 Recruit
codes and specifications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers CPCWHS1001 Prepare to work safely in the construction industry HLTAID009 Provide cardiopulmonary resuscitation UEECO0016 Receive and store materials and equipment for electrotechnology work UEECO0017 Source and purchase material/parts for installation or service jobs * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCPMG201 Treat weeds AHCPMG202 Treat plant pests
slicing and wrapping process FBPOPR2055 Freeze dough FBPPBK2002 Operate a pastry forming and filling process FBPPBK2005 Operate a doughnut making process FBPPBK2006 Operate a griddle production process FBPPBK2007 Operate a pastry production process BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking
Session Plan-UEEDV0001 Assemble and connect telecommunication frames and cabinets Certificate IV aggressive or abusive customers SIRXCEG006Our session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these